Real estate firm @properties was quickly growing and struggled to stay connected to its agents. They sought a technology partner that would differentiate @properties when recruiting and be implemented as a scalable communication platform.
Collaboration Leads to Sales
Konverse transformed how @properties agents collaborated with the creation of designated rooms for upcoming listings and a resource center to share contacts, ideas, and more. Within the first year of using Konverse, there was a 378% increase in sales, in part due to internal referrals that were connected through the app.
“We've never had more internal referrals nor worked together in a more collaborative way.”– Thad Wong, Co-Founder, @properties
The Konverse team also worked closely with leadership to build a custom mortgage calculator tool for on-the-go agents. Tools like these help individuals work smarter without needing to jump into a dozen different applications.
The custom mortgage calculator was built with on-the-go agents in mind.
Developing Culture and Simplifying Communication
Konverse also played a key role in developing company culture by creating designated spaces for community conversation. With clear communication channels and easy-to-access document storage, @properties was able to reduce email by 75,000 a day.
Attracting and Retaining Top Tier Talent
Konverse acted as an effective advantage to recruit top talent in a competitive market. @properties created a referral network hosted within Konverse and promoted the app as a useful tool for new hires to access stored database of contacts and vendor recommendations to instantly jumpstart their career. The organization saw a 106% increase in agents recruited after the first year implementing Konverse.