---
title: Konverse Enables Collaboration and Improves Recruiting for @properties
description: @properties was quickly growing and struggled to connect with its agents. They sought a technology partner to differentiate and empower the business.
image: https://blog.konverse.com/hubfs/@properties%20case%20study%20konverse.png
---

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    - [Real Estate](https://konverse.com/industries/real-estate/)
    - [Retail](https://konverse.com/industries/real-estate/)
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# Konverse Enables Collaboration and Improves Recruiting for @properties

**75,000 fewer** emails a day

**378% increase** in sales volume by new agents

Real estate firm @properties was quickly growing and struggled to stay connected to its agents. They sought a technology partner that would differentiate @properties when recruiting and be implemented as a scalable communication platform.

**Collaboration Leads to Sales**

Konverse transformed how @properties agents collaborated with the creation of designated rooms for upcoming listings and a resource center to share contacts, ideas, and more. Within the first year of using Konverse, there was a 378% increase in sales, in part due to internal referrals that were connected through the app.

> “We've never had more internal referrals nor worked together in a more collaborative way.”– Thad Wong, Co-Founder, @properties

The Konverse team also worked closely with leadership to build a custom mortgage calculator tool for on-the-go agents. Tools like these help individuals work smarter without needing to jump into a dozen different applications.

![Konverse_customer story app (2)](https://blog.konverse.com/hs-fs/hubfs/Konverse_customer%20story%20app%20(2).png?width=1858&name=Konverse_customer%20story%20app%20(2).png)  
*The custom mortgage calculator was built with on-the-go agents in mind. *

**Developing Culture and Simplifying Communication**

Konverse also played a key role in developing company culture by creating designated spaces for community conversation. With clear communication channels and easy-to-access document storage, @properties was able to **reduce email by 75,000 a day.**

**Attracting and Retaining Top Tier Talent**

Konverse acted as an effective advantage to recruit top talent in a competitive market. @properties created a referral network hosted within Konverse and promoted the app as a useful tool for new hires to access stored database of contacts and vendor recommendations to instantly jumpstart their career. The organization saw a 106% increase in agents recruited after the first year implementing Konverse.

![atproperties_logo](https://blog.konverse.com/hubfs/atproperties_logo.png)

**Industry:** Real Estate  
**Location:** Chicago, IL  
**Size:** 3,200+

**Key Features:**

- Announcements
- Knowledge Base
- Chat
- Custom Mortgage Calculator

[![Request a demo](https://no-cache.hubspot.com/cta/default/7461943/1e6a5237-244f-4d42-a008-79128fc74809.png)](https://cta-redirect.hubspot.com/cta/redirect/7461943/1e6a5237-244f-4d42-a008-79128fc74809)

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[Get a demo](https://konverse.com/get-a-demo)

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    - [Features](https://konverse.com/features)
- - [Real Estate](https://konverse.com/industries/real-estate/)
    - [Retail](https://konverse.com/industries/retail/)
    - [Hospitality](https://konverse.com/industries/hospitality/)
    - [Food Services](https://konverse.com/industries/food-service/)
    - [Healthcare](https://konverse.com/industries/healthcare/)

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